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Signing up and logging in

This page covers getting into Flero for the first time. There is no public sign-up form. You get an account in one of two ways: a teammate invites you, or you set up a new Flero instance and create the first admin account during first-run onboarding.

If you have an invite link in your email, start at Accepting an invite. If you already have an account, jump to Logging in.

Accepting an invite

A teammate invites you from their workspace settings. You get an email with a link to /invite/<token>.

  1. Click the link. The Join Flero card opens. Click Get started.
  2. Create your account:
    • First name and Last name. Both are required.
    • Password. At least 8 characters.
    • Confirm password. Must match.
  3. Tick I agree to the Terms of Service and Privacy Policy. The Get started button stays dimmed until you do.
  4. Click Get started. Flero creates your account and signs you in.
  5. A short welcome follows: pick your role, read what Flero does, and choose the tools you use (you can click Skip for now). These screens only tailor the welcome. Nothing you pick here changes your access.
  6. Click Enter your workspace. You land on the workflow list.
The invite account form: first name (prefilled from the invite), last name, password and confirm password fields, the Terms of Service checkbox, a dimmed Get started button and an Already have an account? Login link.The invite account form: first name (prefilled from the invite), last name, password and confirm password fields, the Terms of Service checkbox, a dimmed Get started button and an Already have an account? Login link.

If you already have an account, click Already have an account? Login on the account form and sign in instead.

Expired or invalid invites

Invite links are valid for 24 hours. An expired or already-used link shows Invitation not valid. Ask the person who invited you to send a new one.

Logging in

  1. Go to your Flero address (for the hosted product, https://app.flero.ai). You land on /login.
  2. Enter your Email and Password.
  3. Click Sign in.
The Flero sign-in screen with Email and Password fields, a Forgot password? link and the Sign in button.The Flero sign-in screen with Email and Password fields, a Forgot password? link and the Sign in button.

After a successful login you land on the page you were trying to open, or on the workflow list.

If you have MFA enabled

Flero uses authenticator-app codes (TOTP) for two-factor authentication. There is no SMS option.

After your password, the Two-Factor Authentication dialog asks for the 6-digit code from your authenticator app (1Password, Authy, Google Authenticator or similar). Enter it and click Verify.

  • You have 5 attempts. After that the dialog closes and you sign in again.
  • The dialog times out after 5 minutes.
  • Lost your authenticator? Contact your administrator or Flero support. See Security & MFA → Backup codes.
The Flero sign-in screen asking for the six-digit code from an authenticator app after the password step.The Flero sign-in screen asking for the six-digit code from an authenticator app after the password step.

When your organization requires MFA

If your organization requires two-factor authentication and you have not set it up, Flero sends you to a setup page after your password: Two-Factor Authentication Required.

  1. Scan the QR code with your authenticator app, or copy the key shown under Or enter this key manually.
  2. Save the backup codes. Click Copy All and store them somewhere safe.
  3. Enter the 6-digit code from your app and click Verify & Enable 2FA.

You can't reach the rest of the app until you finish. The setup page is valid for 15 minutes; if it expires, click Back to Login and sign in again. See Security & MFA.

Login messages

Message What it means
Please accept your invite before logging in. Your account was invited but not set up. Open the invite email and finish the steps above.
Your access has been removed. Contact your administrator. You were removed from every workspace, so your account was deactivated. Being added to a workspace again reactivates it.
Login failed: … Wrong email or password, or another sign-in problem. Check both and try again.

Forgot password

  1. On /login, click Forgot password?
  2. Enter your email and click Send reset code.
  3. Check your inbox. Flero sends a reset link if an account exists for that email. The link expires after 1 hour.
  4. The link opens Set new password. Enter a new password of at least 8 characters, confirm it, and click Reset password.
  5. Click Sign in and log in with the new password.

Flero rejects passwords that appear in known data breaches. If you see "This password appears in a breach; choose another.", pick a different one.

If the email doesn't arrive:

  • Check spam or junk.
  • Ask an admin to confirm the email on file.
  • Request a new link. If a link shows Invalid or expired reset token, it has expired or was already used.

Logging out

Click your avatar at the bottom of the sidebar, then Log out. Confirm with Sign Out. You return to /login. To end your other sessions too, see Security & MFA → Sessions.

Tips & gotchas

  • Email is the login key. Pick a stable address. Changing it needs an admin.
  • Store your backup codes when you set up MFA. Keep them in a password manager or another safe place.
  • Invites are short-lived. Accept an invite on the day it arrives. After 24 hours you need a new one.
  • Lost the invite email? Ask the inviter. Admins can copy the invite link and send it to you directly.

Found something out of date? This page lives in the Flero docs content set.